What process involves organizing and implementing new ways of working within a business?

The process of organizing and implementing new ways of working within a business is accurately described by management of change. This concept focuses on the strategic approach a company takes to facilitate the transition from a current state to a desired future state. It encompasses understanding the need for change, planning, and executing the necessary adjustments while minimizing resistance from employees and maintaining productivity.

Management of change involves assessing the impact of the change on the organization, developing a coherent strategy for its implementation, communicating effectively with stakeholders, and providing support during the transition period. Successful management of change not only addresses the technical aspects of the transition but also considers the human side, ensuring that employees are engaged and supported throughout the process.

In contrast, while terms like management of workflow, change implementation, and strategic management are related to business processes, they do not exclusively focus on the holistic approach required to manage organizational change effectively. Management of workflow is more about efficiency and optimizing processes, change implementation can refer to the tactics used to execute a specific change, and strategic management encompasses broader organizational strategies rather than solely focusing on change initiatives. This distinction further elucidates why management of change is the correct answer, as it encapsulates the full scope of activities involved in transitioning to new ways of working in a cohesive manner.