What does TQM stand for and what is its focus?

Total Quality Management stands for Total Quality Management, and its primary focus is on enhancing quality and continuous improvement throughout an organization. TQM is a comprehensive approach that seeks to improve the quality of products and services through the active involvement of all employees in the organization. It emphasizes a culture of continuous feedback and iterations to identify areas for improvement, ensuring that quality becomes a core aspect of operational processes.

The approach involves utilizing various quality management tools and techniques, fostering strong communication, and building a team-oriented culture dedicated to identifying and eliminating waste, reducing defects, and enhancing overall organizational effectiveness. By improving quality, TQM ultimately leads to greater customer satisfaction, reduced costs, and increased competitiveness in the marketplace.